Privacy Policy

Urban Finco ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our mobile application, or access our services.

1. Information We Collect

a. Personal Information

We may collect the following information when you register or use our services:

• Full Name

• Email Address

• Phone Number

• Address

• Date of Birth

• Bank Account Details

• National ID or Verification Documents

b. Transaction Information

Details of deposits, withdrawals, transfers, subscriptions, and other financial transactions.

c. Technical Information

• IP Address

• Device type and browser

• Operating system

• Usage data and browsing activity on our platform

2. How We Use Your Information

We use your information to:

• Create and manage your account

• Process your transactions securely

• Verify your identity and ensure compliance with regulations

• Improve our services and user experience

• Send transactional updates and service notifications

• Respond to enquiries or support requests

• Prevent fraud and unauthorised activity

3. Sharing of Information

We do not sell or rent your personal data. We may share your information only with:

• Regulatory authorities (as required by law)

• Payment processors and financial partners

• Service providers that support our platform (e.g., cloud hosting)

• Law enforcement, when legally obligated

4. Data Security

We implement industry-standard security protocols to protect your data, including:

• End-to-end encryption

• Firewalls and multi-layer authentication

• Secure data storage and restricted access controls

5. Cookies and Tracking

We may use cookies and tracking technologies to enhance your user experience, remember preferences, and collect usage data. You can manage cookie preferences in your browser settings.

6. Your Rights

Depending on your jurisdiction, you may have rights to:

• Access or request a copy of your personal data

• Request corrections or updates to inaccurate information

• Request deletion of your data (subject to legal or contractual obligations)

• Withdraw consent for certain data uses

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these sites.

8. Children’s Privacy

Urban Finco services are not intended for users under the age of 18. We do not knowingly collect data from minors.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Effective Date." Continued use of our platform constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:
📧 Email: privacy@urbanfinco.com

🌐 Website: www.urbanfinco.com